Last updated November 10, 2026
SMS Terms
Maidful lets cleaning companies send text messages to their clients and their team. These terms describe that program.
In these pages, "Maidful", "we" and "us" mean the company that operates Maidful.
Program
Cleaning companies that use Maidful send texts about service: booking confirmations, reminders the day before a visit, "on my way" messages, receipts, payment updates and schedule changes. Cleaners get texts about their assignments.
Texts come from the cleaning company's own number and start with the company's name.
How often
Message frequency varies with your bookings, usually 2 to 4 texts per visit. Message and data rates may apply.
Stop and help
Reply STOP to any text to stop receiving them. Reply START to opt back in. Reply HELP for help, or contact the cleaning company directly.
After STOP, the company can still reach you by email.
Privacy
We don't sell or share mobile numbers for marketing. Mobile information and text opt-in consent are never shared with third parties for their marketing. See our Privacy Policy at maidful.co/privacy.
Carriers
Carriers are not liable for delayed or undelivered messages.
Questions? Email hello@maidful.co.